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Warranty scope:
All products produced by our factory are subject to unconditional warranty.
2. After the warranty period, our factory can also provide free maintenance. However, if replacement parts are needed, the customer shall bear the relevant costs.
3. The shipping costs for the warranty period shall be borne by the customer (unless otherwise agreed).
4. Products not produced by our factory can also be repaired, and all costs incurred shall be borne by the customer. (This clause only applies to cooperative customers.)
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About color difference All TERYEI product photos are taken by professional photographers and carefully retouched and color-adjusted in post-production to keep them as consistent as possible with the actual products. However, due to differences in lighting, display color variations, and personal understanding of colors, there may be color differences between the actual product and the photos. The final color should be based on the actual product. |
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Regarding dimensions All TERYEI products are manually measured according to the measurement methods on the product detail page. Please carefully compare the dimensions when purchasing. As everyone's measurement methods and tools are different, slight errors are normal. Please make sure to check the dimensions clearly when purchasing. Size issues are not the basis for returns. If you have any questions, you can consult customer service. |
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Regarding after-sales service We value every evaluation you give. If you are not satisfied with our products or services, please contact our customer service first. We will definitely provide you with a satisfactory solution in the shortest time. Our commitment: If you are not satisfied with the products you purchase from our store within seven days, we will return or exchange them for you without any reason. |
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Regarding Shipment We solemnly promise that all items in stock will be dispatched within 48 hours after payment, and the advance payment will be dispatched according to the advance date. If you have any special requirements, please inform the customer service.
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